Customer Contact Center

An easy and secure service that offers you the convenience of banking from the comfort of your home or office at any time through our Customer Contact Center supported by our dedicated and highly qualified Customer Service Team who will ensure that your requirements and inquiries are met.

By calling the number 1591*, our agents can provide you with a host of banking services including:

  • Enquire about account(s) balance(s) and transactions
  • Transfer funds between your accounts
  • Credit Cards Services (Card Information, transactions and payments)
  • Block or unblock your credit card, enable or disable the card for Internet usage, unlock/ reset the 3D secure service on your Credit Card
  • Arabi-Online Services (subscribe, reset/ reissue password, activate beneficiary, activate mobile, etc.)
  • Order a Cheque Book (to be collected from your branch)
  • Stop any of your Credit Cards or the Visa Debit Card
    * When calling from abroad please dial: 00961 1 962420.

    In addition to all the services mentioned above, our Customer Contact Center is at your service 24*7 to answer your inquiries about any of our product and services, answer your questions about our offers, interest rates on deposits and currency exchange rates or about branches telephone numbers in Lebanon, all with one simple phone call.

You can also interact with us through  

For more information, please call our Customer Contact Center on1591 if calling from inside Lebanon or 00961 1 962420 if calling from abroad