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Customer Protection
Customer Protection
Based on Arab Bank’s commitment to uphold the highest standards of professional and ethical conduct within its operations, we encourage the reporting of any misconduct, whether real or perceived, to protect the interests of the Bank, its employees, and shareholders. Misconduct is defined as any act that violates laws, regulations, or prudent practices in the banking industry or any act that is considered unethical in the business culture. If you reasonably suspect or become aware that an Arab Bank employee, or anyone working on Arab Bank’s behalf, may have engaged in misconduct, please promptly report your concerns by filling out the form below.
Per Arab Bank policies, reporters (whistleblowers) are protected from retaliation and adverse consequences should they choose to disclose their identity, noting that any information or material provided will be strictly used for the purpose of conducting investigations and reporting process.